The service quality levels of STRATO AG are continuously being monitored. STRATO is worldwide the only domain hosting provider with Technical Supervisory Association certified quality levels.

FAQCenter | a comprehensive faq database for quick answers

We have created an FAQ database for every STRATO product, with comprehensive and detailed answers to the most frequently asked questions. access FAQCenter ->
 

MailCenter | individual email support

The STRATO MailCenter will provide you with free support by e-mail. Enjoy this high quality and easy to use service tool that provides you with quick, up-to-date support. Advantage for STRATO customers: By using the chat service from within your customer services area, relevant contract enquiries and orders can also be processed. access MailCenter -> Customer login ->
 

ContactCenter | competent support by phone

STRATO will be happy to answer any questions you may have. Please feel free to contact our experienced team of competent and friendly experts. Call us free on 00800 800 700 70, Mon-Fri 6am-10pm & Sat-Sun 9am-7pm.

00800 800 700 70 (freecall)
 
If you cannot reach our number this could be that your phone provider does not permits 00800 numbers (International Freephone). Alternatively you reach us also under the number 0800-3581204 (for free) *.

*Please note: Calls from mobile phones might incur extra costs.